Legal
Privacy Policy and Data Protection
In compliance with Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 (GDPR), Organic Law 3/2018 on Personal Data Protection and digital rights guarantees (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), CON-FINES guarantees the protection and confidentiality of the personal data provided by our clients, users and visitors to this website.
This Privacy Policy is based on the principle of proactive responsibility, whereby the data controller adopts the technical and organisational measures necessary to ensure compliance with current data protection regulations.
Personal data shall be processed lawfully, fairly and transparently, applying appropriate security measures to prevent unauthorised access, loss, alteration or misuse.
Data controller
Company name: CONFINES EXTRANGERIA S.L. Registered address: Madrid. Email: privacidad@con-fines.com. Website: con-fines.com.
What data do we process and where does it come from?
The personal data processed generally comes from the data subject themselves or their legal representative.
Depending on the relationship with CON-FINES, the following categories of data may be processed:
Contact forms and questionnaires: full name, email address, telephone number and information voluntarily provided about the migration or legal situation under consultation.
Video call and consultation bookings: identification data, contact data and information provided when booking the consultation.
Provision of legal services: identification data, contact data, postal address, financial and billing data, and information necessary for the defence or management of migration, administrative or legal proceedings.
Commercial communications: with the express consent of the data subject, name, email address and telephone number may be processed.
What do we use your data for?
Handling enquiries: managing requests made through contact forms, email, telephone or any other channel enabled on the website.
Case assessment: analysing the information provided by the data subject to assess their situation and determine possible legal courses of action.
Managing video calls and meetings: organising and managing appointments, online consultations and meetings related to the services offered by CON-FINES.
Provision of legal services: managing the contractual relationship with clients and delivering the requested professional services.
Billing and legal obligations: managing payments, issuing invoices and fulfilling applicable legal, tax and administrative obligations.
Informational and commercial communications: sending information related to our services, news and content of interest, provided there is prior consent or a valid legal basis.
Statistical analysis and website improvement: analysing browsing behaviour in aggregate and, where appropriate, anonymised form to improve the user experience and the services offered.
Legal basis for processing
The processing of your data is based on:
Performance of a contract: when you request or engage legal or advisory services.
Consent of the data subject: when you complete forms, request information, book consultations or authorise the sending of commercial communications.
Compliance with legal obligations: to meet obligations arising from tax, accounting, professional and anti-money laundering regulations, where applicable.
Legitimate interest: to manage enquiries, improve our services and defend against potential claims.
Who do we share your data with?
Personal data may only be disclosed:
To providers necessary for the provision of technological services, web hosting, email, videoconferencing or administrative management.
To public bodies, administrations, courts and tribunals where there is a legal obligation.
To professional collaborators where essential for the provision of the service and where there is a legal basis to legitimise it.
Under no circumstances will personal data be sold or transferred to third parties for commercial purposes.
How long do we keep your data?
Personal data shall be retained only for as long as necessary to fulfil the purposes for which it was collected.
Once the professional relationship has ended, the data shall be blocked for the legally established periods to address any potential legal, contractual or administrative liabilities.
After these periods have elapsed, the data shall be securely deleted.
Security measures
CON-FINES applies appropriate technical and organisational measures to guarantee a level of security adequate to the risk, protecting data against unauthorised access, loss, destruction, alteration or unauthorised disclosure.
However, the user should be aware that no information transmission over the Internet can guarantee absolute security.
Data subject rights
You may exercise at any time the following rights: right of access, rectification, erasure, restriction of processing, objection, data portability and the right to withdraw consent at any time.
To exercise these rights you can contact: email privacidad@con-fines.com, postal address 28020. The request must be accompanied by documentation to verify the identity of the applicant.
Complaints to the supervisory authority
If you consider that the processing of your personal data infringes your rights, you may file a complaint with the Spanish Data Protection Agency (AEPD): electronic office www.aepd.es, postal address C/ Jorge Juan, 6, 28001 Madrid, telephone 900 293 183.
Changes to this policy
CON-FINES reserves the right to modify this Privacy Policy to adapt it to regulatory or jurisprudential changes or to improvements in its internal procedures.
The current version will always be the one published on this website.